ISBN: 78-0071771320

Kerry Patterson’s Crucial Conversations is all about looking at all the questions and conversations that you may have throughout your life and then explains what you need to do when you come across those situations. For anyone who has ever gone through a highly tense situation and didn’t know what to do or what to say this is a book that will help you to know exactly what you want to say or do the next time that situation arises. There are many Crucial Conversations that occur in a normal life and that’s what it’s all about.


Knowing What to Say

When you have hard times in your life it’s important to understand what you want to say to those people that hurt you or make you angry. It’s all about knowing what you’re going to say to anyone and everyone that causes those feelings in you. Being sure that you’re going to do exactly what you want to do or say at just the right time is something that makes anyone nervous but having the confidence to step up to the plate no matter what the situation.


What you want to do when you talk to someone important about an important situation is make sure that you are getting everything you need beforehand. You want to make sure that you are taking all the information into account and that you are being persuasive in getting them to see your side of things and want to do what you say. It’s important not to be abrasive and force them into anything or make them feel like they have no power or control. Instead, you want to make sure that they are gradually persuaded to do what you want while thinking it’s a great idea for them as well.


Never be afraid to talk about anything to anyone ever again. This book explains anything and everything that you could possibly need for a confrontation about how someone makes you feel to a conference about getting a raise or a promotion. If you’re interested in learning how to talk to people no matter what the situation or what you’re trying to achieve Crucial Conversations has the tips and tricks that you will need. It’s all about knowing what to say and how to say it and there’s nothing you won’t be able to say when you have finished this book for yourself.

What's your reaction?
Love it!
Does not excite me
I would recommend it
Great value for money
About The Author
Samantha Rivera
  • Abby Clare
    November 16, 2013 at 12:43 pm

    I know that there have been many times when I’ve had to talk to someone and there was a lot riding on what happened during the conversation. With Crucial Conversations by Kerry Patterson I feel like I’m prepared for the next time that happens. This book has a lot of great information about important conversations with just about everyone including people in your family and bosses too. I can definitely use the information I learned in a lot of different situations and I feel like I’m prepared for anything that comes my way. I definitely recommend this to anyone who has trouble with conversations.

  • Angie Randall
    November 16, 2013 at 12:42 pm

    Crucial Conversations by Kerry Patterson is a great book about what needs to be said in order to really make the changes in your life that everyone needs. It has so much about important conversations that everyone goes through. This book was great for me and really helped me to understand some of the things that I would need for my future. There are so many occasions where you have to make the right choices and talk the right way in order to get what you need. I was very happy after reading this book because I think it taught me a lot.

You must log in to post a comment