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Jetstar Asia Airways

Jetstar Asia Airways

by Giuseppe TovarDecember 11, 2013

Jetstar Asia Airways Ltd is a low-cost airline with headquarters in Singapore. It is one of the rods of Asian parents, with the same name, the low-cost airline subsidiary of the Australian airline Qantas. Operates services to regional destinations in Southeast Asia in countries such as Malaysia, Thailand, Burma, Philippines, Cambodia and Vietnam. Also flies to regional routes in Southeast Asia such as Taiwan, China and Japan, including special regions such as Hong Kong and Macao. It is the main airline feeder for its parent company for budget travelers flying to Australia. Its sister airline includes flights to New Zealand, Pacific and Japan.

Jetstar Asia was launched in 2004 as a partnership between Qantas, with a 49% stake in the airline, the entrepreneurs of Singaporeans Tony Chew (22 %) and FF Wong (10 %) and the investment company of the Singapore government Temasek Holdings (Private) Limited (19 % ).  Received certificate of its air operator from the government of Singapore on November 19, 2004. Due to its late entry into the market, the airline was distinguished from its competitors by flying farther; anywhere within a radius of 5 hours of Singapore while its competitors flew to destinations within a radius of 4 hours of Singapore. The airline announced 7 paths to Shanghai, Hong Kong, Taipei, Surabaya, Pattaya, Jakarta and Manila; the most aggressive implementation plan in comparison to any of their Asian rivals, that would have been a more comprehensive international coverage.

In March 2011, flights start to Hangzhou, China.

Merger with Valuair

The Asian airline and Valuair, another airline with headquarters in Singapore, merged on July 24, 2005, in the first building of the great industry of low-cost airline competition and full of people from Southeast Asia. The airlines have issued a joint statement saying that they would continue operating their normal routes under their own brands in the meantime, with little or no change in the service offered by any airline. Qantas owns 42.5 % of both airlines after the merger.

Structure of the property

The ownership structure is composed of Westbrook Investments (51 %) and Qantas Group (49 %).  Newstar Holdings is the holding company that operates and manages this airline in Singapore.

Achievement and awards received: ‘Best brand experience for Low Cost Carrier’ from the magazine Ad Asia, Award  Skytrax ‘Best low-cost airline, southeast Asia and Asia (2006 & 2008)’, ‘Top 10 airlines for passenger transport (2006 & 2007)’ Changi Airline Award by the Civil Aviation Authority of Singapore (CAAS) and the ‘Best Asian Low-Cost Carrier (2006 & 2007) as well as TTG Travel Awards

Food and beverages

Passengers can purchase food and beverages on board the cabin as part of a purchase on board program called JetCafe. In flights operated by the airline, passengers can only consume food and beverages purchased on board, unless they have medical needs or special dietary.


It currently offers more than 400 weekly flights. This airline (including its holding airline and Valuair) flies from Singapore to 25 cities in 13 countries in Asia.

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About The Author
Giuseppe Tovar
  • Erik
    December 11, 2013 at 2:42 am

    I flew Jetstar Asia from Hanoi-sin on an A320. Leather seats were ok but the leg very tight space. Seat does rest – as well as rests can be. Seats better in comparison with other performs budget I have flown. Cabin Crew friendly, attentive and the service was quick. The aircraft was in a good general condition. Air conditioning was regulated such that we didn’t have to buy the blankets. One must consider full service carriers for any flight of more than four hours especially if you’re tall. Other than that it was a good flight, would fly again.

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