Now Reading
Japan Airlines

Japan Airlines

by Giuseppe TovarFebruary 5, 2015

Japan Airlines Corporation is an airline that has its base in Shinagawa, Tokyo. It is also the flagship airline of Japan, which operates from their bases in the Narita International Airport and the International Airport in Haneda their regional base would be the International Airport of Osaka-Itami, Kansai International Airport and Chubu International Airport. The airline was founded in August 1951, when the Government of Japan recognized the need for a system of reliable air transport to help Japan grow in the aftermath of World War II. The airline was established with an initial capital of ¥100 million; its headquarters located in Chūō Ginza, Tokyo.

The Japanese company has three regional airlines that are: J-Air, its current name Express, its current name Transocean Airlines. All members of the one world alliance.

This airline operates the majority of domestic routes of long and medium range up to half-hour flights. The airline also has operations in Shangai.

J-Air is based in the Nagayo airfield and the Osaka International Airport. Most of its destinations are in places near the sea of Japan, where there is no rapid rail stations.

In 1987 the airline was fully privatized, and the other two airlines, all Nippon Airways (ANA) and air system of Japan, were allowed to compete in the airline’s domestic and international routes.

Transocean Air is a popular airline in Japan, with its hub at the Naha Airport, on the island of Okinawa which is a tourist resort located south of Japan. The airline belongs to the one world alliance, which it entered in April of 2007. The contribution of the airline to the alliance is significant because it adds 69 new routes that will include Japan and China. The Japanese airline went bankrupt, and American Airlines with which it has a shared code, intended to buy it, to prevent Delta Airlines from bringing it into their Sky team alliance.

This airline has always been known to operate routes with lower costs than the rest of the Japanese regional airlines.

The airline was awarded with the “Good Design Award” for three passenger service products: bamboo wheelchairs, international executive class seats, and Paris route meals (in-flight meals).

Expansion of routes which contribute to the reduction of greenhouse emissions are also part of this airline’s contributions.

The airline’s network was certified by US Conducive Technology as “World No. 1 Network by Carrier” for meeting arrival times. The airline was also certified “No. 1 in the Asian Region” by Japan Air Commuter.

Registered head office and customer service contact details for this airline:


JAPAN AIRLINES Customer Support

NRE Tennozu Building 2-4-11 Higashi shinagawa Shinagawa-ku, Tokyo 140-8637 Japan

Customer Support Desk

Toll Free Dial 0120-25-8600 9:00 a.m. – 5:00 p.m. daily

Dial number below when using a mobile phone


Contact numbers when calling international.

Tokyo 03-5460-3715

We would appreciate if other passengers of the airline could share with us their reviews and feedback about this airline.

What's your reaction?
Love it!
Does not excite me
I would recommend it
Great value for money
About The Author
Giuseppe Tovar
  • anatovar
    December 15, 2013 at 5:51 am

    SYD-NRT and NRT-LHR, LHR-NRT and NRT-SYD. Excellent service form Japan Airlines including food and cabin crew. It was my first experience on the new Business Sky sleeper seat that reclines to 100% flat. Very comfortable and very exclusive. Plenty of space to extend your legs and with enough room while in the seated position to keep your headphones, magazines, laptop, etc. Opportunity to request meals post the first meal service using the touchscreen controller. Practical indeed. Magnificent rate as well. I would use this airline any time.

Leave a Response